Capability Deck · AI Automation & Workflow Delivery
zerostic.com · support@zerostic.com
AI Automation · Workflow Engineering · Delivery

We turn manual, repetitive workflows into reliable AI-run systems.

Zerostic designs, builds, and operates AI automations end to end — from mapping the messy manual process to shipping a monitored, human-supervised system that runs in production. This deck shows how we work and walks through one real build.

Empowering Your Business — idea to production, one partner.

Prepared for projects — AI automation & workflow builds · custom agents, integrations & end-to-end delivery for teams automating manual work
What we deliver

Automation is not a chatbot. It's an engineered system.

Most "AI automation" breaks because it stops at a clever prompt. We treat every automation as production software — with integrations, guardrails, a human in the loop where it matters, and monitoring so you can trust it to run unattended.

AI Agents & Reasoning

LLM agents (Claude, Gemini) that read context, decide, call tools, and hand off to a human when confidence is low.

RAG & Knowledge

Grounding on your own documents, catalogues, and data so answers and actions reflect your business, not the open web.

Systems Integration

Connect CRMs, WhatsApp/Meta, email, payment gateways, databases and internal tools into one flow.

Data & Event Pipelines

Real-time pipelines and event streaming (Kafka) so automations react the moment something happens.

Human-in-the-Loop

Approval gates and review dashboards so people stay in control of anything sensitive or irreversible.

Deploy, Monitor & Scale

Cloud deployment (Docker/Kubernetes, CI/CD), logging, cost guardrails and uptime — we run it, not just build it.

How we build

A five-phase delivery track — the same one for every automation.

Predictable delivery matters more than a flashy demo. Each phase has a clear deliverable, so you always know what you're getting and when.

PHASE01

Discover & Map

We sit with the people doing the work today and map the real process — triggers, decisions, exceptions, and the outcome that actually matters. We define success metrics before writing any code.

DELIVERABLE — Workflow map + KPIs + automation scope
PHASE02

Design the Flow

Architecture for the automation: data model, where AI reasons vs. where rules run, integrations, and guardrails. We agree on what stays human-approved.

DELIVERABLE — Solution architecture + flow diagram
PHASE03

Build & Integrate

We build the agents, wire up every system, and stand up the review dashboard. Delivered in working increments you can see, not a black box at the end.

DELIVERABLE — Working automation in a staging environment
PHASE04

Test & Harden

Evaluations on real cases, edge-case handling, security review, and cost guardrails so the system is dependable and predictable under load.

DELIVERABLE — Eval results + security & cost report
PHASE05

Deploy & Operate

Ship to production on managed cloud, with monitoring and alerting. We keep improving it as your volume and needs grow.

DELIVERABLE — Live system + monitoring + ongoing support
Sample automation flow

What every Zerostic AI automation looks like under the hood.

This is our reference architecture. Whatever the use case — support, sales, operations, document processing — the shape stays the same: something triggers it, the AI layer reasons over grounded context, actions fire across your systems, and a human supervises the parts that matter.

reference-architecture · ai-automation-flow
needs a humanauto-approvedfeedback tunes prompts and rules5 · ACTIONSUpdate CRM / DBSend WhatsApp / emailBook meeting / task3 · AI REASONING LAYERLLM agentClaude / GeminiRAG groundingyour knowledge baseTool callssearch · lookup · calc1 · TRIGGERSNew lead / formIncoming messageEvent / webhookSchedule2 · Ingest and normaliseclean · validate · dedupe4 · Guardrailsconfident and allowed?Human reviewapprove / edit / reject6 · Monitor and learnlogs · analytics · cost
Reference architecture — the specific triggers, tools, and actions are tailored to each engagement.
A system we build

Worked example — AI Lead-to-Meeting automation.

A concrete build to make the above real: an automation that takes a raw lead and carries it all the way to a booked meeting — qualifying, enriching, reaching out, replying, and scheduling, with a human able to step in at any point.

The problem

Leads arrive from forms, ads, and lists. A person manually checks each one, guesses if it's worth chasing, writes an outreach message, follows up, and tries to book a call. It's slow, inconsistent, and most leads go cold before anyone replies.

Goal
Every qualified lead gets a personalised, fast reply and a real path to a booked meeting — without a human touching the routine ones.
Keep human
Any lead the AI is unsure about, and any message before it goes out on high-value accounts.
Runs on
Managed cloud, monitored, with per-day cost caps on the AI calls.
<2min
from new lead to first personalised reply
24/7
no lead waits for office hours
100%
of leads scored & logged, none dropped
1
dashboard — full visibility & override
worked-example · lead-to-meeting.flow
score lowscore highyesnoyesno · 48hNew leadform · list · scrapeAI qualify + scoreGeminiArchive + logEnrich profilesearch-groundedDraft outreachWhatsApp template / emailHigh-valueaccount?Human approvesSendLead replies?AI reply agentanswers + proposes slotsAuto follow-upBooks meetingzerostic.link/meetingSync to dashboard+ analytics
Built on Zerostic's own lead + outreach stack — the same components power our internal sales automation.
1

Capture & normalise

Leads land from a form, an uploaded list, or a discovery scrape, and are cleaned and de-duplicated into one place.

2

Qualify & score with AI

An LLM reads each lead and assigns a confidence score against your ideal-customer profile. Low scores are archived (never deleted), high scores move on.

3

Enrich the profile

Search-grounded lookup adds context — company, role, signals — so outreach is specific, not generic.

4

Personalise & send

A tailored message goes out over WhatsApp or email. High-value accounts pause for a human to approve first.

5

Handle the reply

When the lead responds, an AI agent answers their questions and offers real calendar slots; silence triggers a timed, polite follow-up.

6

Book & sync

The meeting is booked on zerostic.link/meeting, and everything — score, messages, outcome — is logged to a dashboard your team fully controls.

The toolkit

Production-grade stack — the same one we run our own products on.

We build on proven, scalable technology rather than fragile no-code chains, so your automation holds up as volume grows.

AI & Reasoning

Claude Gemini RAG / grounding Function / tool calling Evals & guardrails

Apps & Integrations

Next.js Node · Python Firebase Meta WhatsApp API Resend (email) Cashfree (payments)

Data & Events

Apache Kafka Realtime DB SQL / NoSQL Event-driven pipelines

Cloud & DevOps

Docker · Kubernetes CI/CD DigitalOcean partner Monitoring & alerting
Next step

Tell us the workflow. We'll show you the automation.

Share one process that eats your team's time — leads, support, onboarding, reporting, document handling, anything repetitive. We'll map it and come back with a concrete automation plan.

01 · The workflow

Which manual process should the AI take over first?

02 · The systems

What tools does it touch — CRM, WhatsApp, email, sheets, your app?

03 · The outcome

What does "working" look like — time saved, faster replies, fewer errors?